The information below refers to Pelco products only.
24-Hour Out-The-Door Shipping
With an Approved Stocking List (ASL) of hundreds of products that can be configured into thousands of our most popular systems, Pelco by Schneider Electric is committed to getting you the products you need, when you need them. Thanks to significant investments and advances in global supply chain logistics and inventory control, we guarantee that ASL-listed items will ship within one business day.
Our ASL was developed based on historic and anticipated demand and will be reviewed regularly to ensure that it reflects those products that our customers continue to rely upon to meet the needs of their customers.
And for our U.S. and Canadian customers, if we are unable to ship an ASL-listed product within one business day for any reason, we will pay ground freight shipping (U.S. customers) or provide a 2.5% rebate (Canadian customers).
90-Day No Questions Asked Returns
Pelco by Schneider Electric’s 90-Day No-Questions-Asked Returns is yet another example of our commitment to making business with Pelco as easy as possible. Now, for whatever reason, we will accept the return of new or used products, no questions asked and waive the restocking fee.
We understand the shifting project deadlines, last-minute product changes and other issues that arise day in and day out. Be confident that with Pelco and 90-Day No-Questions-Asked Returns, you have one less thing to worry about.